Conditions of Use

1. Conditions of Use

1A. The execution of an order to Filatelialopez.com supposes the acceptance by the client of these legal conditions.
No stipulation made by the client may differ from those of Filatelialopez.com if it has not been expressly accepted in advance and in writing by Filatelialopez.com.

1B An order is not final until it is accepted by Filatelialopez.com.

2. Prices

2.1. The published prices are valid except in case of typographical error. I.V.A. included. The minimum orders must be greater than: 50 euros for the peninsula, Balearic and Canary Islands, 100 for the rest of Europe and 300 for Asia, Africa, America and Oceania.

Orders in Peninsula and Balearic Islands: + 9 euros Portes. - Portes paid from 150 euros.
Orders in the Canary Islands: + 12 euros portes. - Portes paid from 150 euros.
Orders to Europe: Minimum order 100 euros + 30 euros portes. - Portes paid from 500 euros.
Orders for rest of the world: Minimum order 300 euros + postage to be defined by email (payment by card is not accepted).

3. Payment conditions

3.1. The products will be paid by payment with credit card or bank transfer under the conditions that Filatelialopez.com subscribe with the customer.

4. Shipping

4.1. Filatelialopez.com will not send any products until the Department of Administration of Filatelialopez.com has verified that the payment has been made or that the request for payment deferred has been accepted.

4.2. The delivery will be considered done at the moment in which the transporter has made the products available to the customer and the customer has signed the document of receipt of delivery. It is up to the customer to verify the products at the reception and to expose all the qualifications and claims that may be justified in the delivery receipt document.

4.3. Filatelialopez.com is not committed to any urgent shipment. The delivery times indicated by Filatelialopez.com are for guidance and Filatelialopez.com strives to respect them. However, your delay will not imply the cancellation of the order or compensation. Any penalty clause introduced by the customer in your order is invalid by the application of item 1.A of these legal conditions.

4.4. Filatelialopez.com will always try to send the products by transports of national scope. However, it reserves the right to send them by whatever means it deems appropriate if it is necessary to fulfill its commitments. The price of sending a complete order to any point in Spain or the rest of the world will be 9 € I.V.A. included.

4.5. Filatelialopez.com reserves the right to send orders by installments.

5. Returns

5.1. Filatelialopez.com will not accept returns after 7 calendar days from the date of invoice. In the event of a return within this period, the customer will bear the direct costs of the return.

5.2. Filatelialopez.com will not accept returns if the product does not present itself in perfect conditions.

5.3. Filatelialopez.com will not accept returns if the packaging of the product are not the originals and these are not in perfect condition. The original packaging must be protected in such a way that it is received in perfect conditions, being prohibited the use of seals and adhesive tapes.

5.4. All returns must be authorized by Filatelialopez.com. To do this, the client must request from Filatelialopez.com by sending an email to contacto@filatelialopez.com an authorization number of the return (RMA number) indicating the reason for the return and the invoice number.

5.5. Once the customer has received the RMA number, the products will arrive at the address specified by Filatelialopez.com. The cost of this transport will be borne by the customer.

6. Guarantee

6.1. All products sold by Filatelialopez.com enjoy the warranty period stated on the product or that established by the manufacturer ( In this case the manufacturer is responsible for bearing the warranty of the same).

6.2. The warranty will be invalidated under the following circumstances:

- Hitting and / or improper transport.
- Damages due to natural phenomena or catastrophes such as storms, floods, lightning, earthquakes, fires, etc...

6.3. All interventions during the warranty period will be carried out at the facilities of Filatelialopez.com.

6.4. Once the customer has received the RMA number, they must pack the products correctly and send them to the address specified by Filatelialopez.com. The cost of this transport will be borne by the customer.

7. Limitation of Liability

7.1. THE INFORMATION PROVIDED ON THIS SITE BY Filatelialopez.com THIS INFORMATION TITLE AND THEREFORE Filatelialopez.com DOES NOT ACCEPT ANY RESPONSIBILITY ABOUT YOUR CONTENT (HOW MIGHT BE THE ADEQUACY OF A PRODUCT FOR A PARTICULAR PURPOSE). HOWEVER, Filatelialopez.com DOES NOT WARRANT THAT THE INFORMATION PROVIDED ON THIS SITE IS RELIABLE, COMPLETE OR REAL.

7.2. Filatelialopez.com is not responsible for the contents of other web pages linked to this site. The risks arising from the consultation of such pages correspond exclusively to the customer that must be governed by the terms and conditions of use thereof.

7.3. The prices, the characteristics and the availability of the products commercialized by Filatelialopez.com can change without previous warning.

8. Overwhelming force

8.1. The parties shall not incur liability for any fault due to a major cause. The fulfillment of the obligation will be delayed until the case of force majeure.

9. Submission

9.1. Filatelialopez.com hopes that disagreements that may arise are resolved in a friendly manner. When this is not possible, the client expressly submits to the jurisdiction of the Barcelona Courts for resolution.